So... again... David and I have been double billed for the same service. This time it was Telia instead of Tele2 and involved my cell phone rather than the cable for the TV. But this overbilling seems to happen quite often if it has happened to me already two times in the short time I've been in Sweden. Every time we call the solution is the same, pay all the bills to the full amount. Theoretically we should get money back. But the last time we paid the full amount in all bills was in October and we STILL haven't gotten any of our money back. So meanwhile the Cable company gets to earn interest on our bill, as well as probably many others they mess up. Maybe they hope we'll forget about it and they can just keep the money? This Telia one has me quite annoyed though because it is a quarterly bill and they double billed me for three months. That's 357 kr that I no longer have to use. That is a LOT of money as a student. And they say we should get the money returned to us by March.
Why oh why can't they just take checks like in the states where I would just send in less money and a polite note and let them deal with it! I've asked my friends what they do in these situations and they just say, wait. They think nothing wrong of letting big companies like Telia take their money for extended periods of time with no compensation. If I wanted to loan money I'd expect a bit of interest at the least.
ARGH! Sometimes the Swedish system just frustrates me to tears. I'm sitting here trying to balance my monthly budget and I'm stuck double paying. BLEH!
Friday, January 05, 2007
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